Privacy Policy
ReadyDoc, LLC understands the importance of data privacy and we are committed to protecting the personal and business information that you share with us. This Privacy Notice outlines how we collect, use, and safeguard your information when you use our website along with all our solution offerings.
1. Information We Collect
We may collect the following types of information:
- User Information: Personal data such as name, email address, phone number, and other contact details, which are provided during registration or account creation.
- Usage Data: Information related to how you interact with our SaaS solution, such as login times, access logs, and general usage patterns.
- Customer Data: Any data that you or your organization upload or input into our SaaS solution during its use, including files, messages, documents, or other content.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and enhance the SaaS solution.
- Ensure the security and integrity of our services.
- Respond to customer support requests.
- Send critical service notifications and product updates.
We do not use your data for advertising or share it with third parties. Your information is only used to support the functionality of our product and improve your overall experience.
3. Data Security
We implement robust security measures to protect your data. These measures include:
- Encryption: Data is encrypted both in transit and at rest using industry-standard encryption protocols.
- Access Controls: We use strict access controls to limit data access to authorized personnel only.
- Regular Audits: We conduct regular security audits and vulnerability assessments to ensure data integrity and compliance with security best practices.
4. Data Sharing
We do not sell, rent, or share your data with third parties for marketing or other commercial purposes. Your data will only be shared in the following limited situations:
- Legal Requirements: If required by law, we may disclose your information in response to a subpoena, court order, or other governmental requests.
- Service Providers: We may share data with trusted third-party service providers that help us operate, maintain, or enhance the SaaS solution, but they are contractually obligated to protect your information.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. You can request the deletion of your data at any time by contacting our support team.
6. Your Rights
You have the following rights concerning your data:
- Access: You can request access to the data we hold about you.
- Correction: You can request corrections to your personal information.
- Deletion: You can request the deletion of your account and data.
- Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@readydoc.com
7. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised notice on our website.
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:
ReadyDoc,LLC
support@readydoc.com
855-879-7323